Data accuracy is important for us here. The Technical Data Sheets are more structured now with the disclaimer, the logos, all of the information has been vetted properly, and it’s standardized.
Sudhakar H.
Technical Manager, R&D
Overview
Our customer sought to address significant challenges related to product data governance that lead to issues with efficiency, productivity, and decision making.
Their goals were to improve the accuracy and availability of product data and to streamline the flow of information, ultimately enhancing the overall customer experience.
This case study highlights these challenges and the solutions implemented to achieve their strategic objectives.
Our customer sought to address significant challenges related to product data governance that lead to issues with efficiency, productivity, and decision making.
Their goals were to improve the accuracy and availability of product data and to streamline the flow of information, ultimately enhancing the overall customer experience.
This case study highlights these challenges and the solutions implemented to achieve their strategic objectives.
The challenges before using ComOpps:
Solutions from ComOpps:
The challenges before using ComOpps & our solutions
Solutions from ComOpps:
The challenges before using ComOpps & our solutions
Data Verification Delays
Ensuring data integrity by cross-verifying documents for accuracy was time consuming.
Streamlined Data Verification
ComOpps™ streamlines the data verification process, mitigating the need to crosscheck for accuracy, saving significant amounts of time.
Information Retrieval Struggles
Accessing updated product information required navigating through different storage locations and contacting multiple sources, leading to prolonged search times.
Centralized Information Hub
All product information and institutional knowledge is stored centrally, eliminating the need to navigate through various storage locations or contact multiple sources. This ensures quick access to updated data without prolonged search times.
Version Control Frustrations
Ensuring the most recent versions of documents often involved tedious email exchanges or phone calls, significantly delaying decision-making processes.
Version Control Automation
ComOpps™ automates version control, ensuring that employees always have access to the latest document versions without the need for multiple email exchanges or phone calls that go unanswered.
Communication Delays
Obtaining necessary documents sometimes required contacting individuals across different regions or departments, resulting in additional wait times for essential product data requested by a customer.
Seamless Collaboration
ComOpps™ enables real-time communication and document sharing among team members, eliminating delays caused by contacting individuals across different regions or departments.
Document Management Challenges
Managing various documents such as Technical Data Sheets, Processing Data Sheets, Safety Data Sheets, and brochures was challenging due to dispersed storage locations, limited accessibility, and difficulties in maintaining document integrity and tracking updates.
Unified Document Management
ComOpps™ provides a unified document management system, consolidating technical, processing, and safety data sheets, guides, and brochures in one accessible location. Instantly update brand and legal copy across all documents.
Data Fragmentation
The fragmented nature of the product data prevented comprehensive analysis, making it difficult to derive insights necessary for informed, data-driven decision-making for technical innovation and sales enablement.
Integrated Product Insights
ComOpps™ centralized product intel system integrates data from various sources into a unified platform. This enables consistent data formatting and real-time updates, allowing for comprehensive analysis. Streamlined access to accurate information empowers the team to make informed, data-driven decisions for technical innovation and sales enablement.
How We Empower Your Team
Decrease customer response time from hours to minutes.
Increase confidence in data integrity with validation and approval workflows.
100% control over standardized data.
How We Empower Your Team
Decrease customer response time from hours to minutes.
Increase confidence in data integrity with validation and approval workflows.
100% control over standardized data.
What our clients say
ComOpps™ continues to work closely with internal stakeholders and employees to continually improve our system to meet the unique needs of our clients
ComOpps™ continues to work closely with internal stakeholders and employees to continually improve our system to meet the unique needs of our clients
Let’s turn chaos
into structure
